Refund policy

Return & Refund Policy

Thank you for shopping at GlitzandGlamThings! We hope you love your new purchase, but if you're not completely satisfied, we're here to help.

Return Window

We accept returns on all eligible items within [30 days] of your delivery date. All returned items must be shipped back to us within this timeframe to be eligible for a refund or store credit.

Eligibility for Returns

For an item to be eligible for a return, it must be in the same condition that you received it:

Unworn, unwashed, and unused

With all original tags still attached

In its original packaging

Free of any stains, odors, or damage

We reserve the right to refuse a return if any of these conditions are not met.

Non-Returnable Items

For hygiene and safety reasons, the following items are final sale and cannot be returned or exchanged:

Items purchased at a deep discount or marked as "Final Sale"

Personalized or custom-made items

How to Initiate a Return

To start a return, please follow these steps:

Find the order that contains the item(s) you wish to return.

Click "Request Return" and follow the on-screen instructions.

Once your request is approved, we will email you a prepaid return shipping label and instructions on how to send your package back to us.

Note: If you do not have a customer account, please contact us at [Your Customer Service Email] with your order number and the reason for the return, and we will assist you.

Return Shipping

We offer free returns if you receive the incorrect item . A prepaid shipping label will be provided once your return is approved.

Customer Pays: The customer is responsible for all return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Refunds & Store Credit

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If your return is approved, your refund will be processed and a credit will automatically be applied to your original method of payment within [5-7 business days]. Please note that it may take additional time for your bank or credit card company to process and post the refund.

We also offer the option of store credit for returns. Store credit is issued immediately upon approval of your return and can be used for any future purchases.

Exchanges

The fastest way to ensure you get what you want is to initiate a return for the item you have. Once the return is approved, you can make a separate purchase for the new item.

Damaged or Incorrect Items

We take great care in inspecting all items before they are shipped, but if you receive a defective, damaged, or incorrect item, please contact us immediately at [Your Customer Service Email] so we can make it right. We will provide a prepaid return label and send a replacement item at no additional cost.

Questions?

If you have any questions about our return policy, please contact us at glitzandglamparties@yahoo.com.